do I need to become certified?
By obtaining your certification you can provide recognized
proof of your professional achievements. Being certified
validates that the holder has reached a level of competence
that is accepted and valued by the industry. These credentials
enhance job opportunities, as some employers require certification
as a condition of employment or for advancement opportunities.
If you are self-employed, being certified will boost customer
confidence and provide you with a larger customer base.
long will it take me to complete a self-study course?
Each of our courses is designed to be the equivalent of
attending a 40-50 hour seminar.
Why is self-study better than classroom
Our self-study courses combine instructor led video lectures
with workbook and computer-based training. We have found
that utilizing more than one learning method greatly enhances
a student's retention level. In addition, with self-study
you own the material and may refer back to it again and
again. In a classroom environment, if you miss what the
instructor says, you've missed it, with video, you may rewind
as often as you like! Not only is self-study more comprehensive
than classroom training, it is available for a fraction
of the cost!
What if I have a question about
the course material or content?
All of our courses include one year of unlimited technical
support. You can email our technical support personnel who
will answer any questions you have about your training program.
What happens if the industry's certification tests change?
When a certification test changes and Specialized Solutions
produces an upgrade for the certification program, we offer
our previous customers free upgrades on the videos. The
customer simply returns their old videos (or CD-ROMs and
receives the new ones absolutely free. These upgrades do
not include the textbooks or test engines, but Specialized
Solutions does offer these packages at substantially reduced
What if I want to keep my old videos,
but still need to get the upgraded version?
Specialized Solutions always offers an extremely low upgrade
price to customers who don't want to send in their old videos.
This way our customers can keep their information on the
old technology as well as stay current with the new.
Which is best for me? Videos or
Good question! We have found that everybody learns differently.
Some people prefer the classroom (lecture) style format
of the videos (you can watch them from the comfort of your
favorite chair), and some people prefer the interaction
of the CD-ROM version. The CD-ROMs contain various interactive
features such as an online exam simulator as well as the
video content, so a student that doesn't mind sitting in
front of their computer for long periods would prefer the
you guarantee that I will pass the exams?
guarantee YOU WILL PASS THE MICROSOFT and/or COMPTIA CERTIFICATION
EXAMS if you use our material! If the registered user
fails any one certification exam twice after using our study
material - showing us 2 scores of 95% or better on two different
practice exams, within 180 days of purchase and can show
proof of failure for the exam, then the corresponding training package may be returned
for a refund of the purchase price, less shipping and handling
charges. This guarantee applies only to products purchased
directly from Specialized Solutions, Inc.